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Dear Customers, As you already know, the lockdown has been declared till April 15th by Central and state government, in order to safeguard health of all of us, we inform you that we have to close our factory and all allied services until April 15th or as per next orders. We will be back at your service from April 16th 2020 Stay safe, stay home Together, we will get over!

Order Cancellation Policy

Cancellation before shipment:

If the order or the items that you want to cancel have not been shipped yet, you can write to our customer support team on enquiry@glenindia.com or call us on our Helpline No : 9266655555 ( Mon-Sat 9:15AM-6:00PM ).
In such cases, the order will be cancelled and the money will be refunded to you within 7-10 business days after the cancellation request.

Cancellation post shipment:

If you wish to cancel an order that has been shipped but has not yet been delivered, please get in touch with our Customer Support team on . enquiry@glenindia.com.


  • In case you have cancelled an order, which has already been handed over to the courier company on our end, they may still attempt delivery. Kindly do not accept the delivery of the order.
  • Once we receive the product back and verify its packaging/condition, we will refund your money within 7-10 business days. You will be notified of the same by email.
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