All products are returnable if the product is in the same condition as when purchased.
This includes the product packaging and original price tags.
The product’s packing material must be in same condition as when received.
Products must not be used.
Product must be returned along with all accessories.
Serial number must be on product, product without serial number will not acceptable.
Product need to be returned should be claimed in 48 hours. The customer will be guided for return or
exchange. The product once received by Glen appliances will be inspected for any other damages. If
the claim stated is genuine the product will be replaced or the
money will be reimbursed. Products claimed beyond 48 hours will only be exchanged not returned.
Procedure to return your product
Contact us via email or phone, our contact detail is (contact link). We will guide you about process
for the same.
After obtaining a RETURN AUTHORIZATION, product can be returned to our head office: I‐34, DLF
Industrial Area, Phase‐ 1, Haryana, India (121003).
In store return option - ‐ After obtaining a RETURN AUTHORIZATION, product can be
returned to: I‐34, DLF Industrial Area, Phase‐ 1, Haryana, India.
SHIPPING for returns
Customer is responsible about shipping charges for return of products. Shipping charges
Will be borne by Glen Appliances only if the product received has a manufacturing defect
or was in damaged Condition
Customer is responsible about damaged due to returning transit;It is advised that the return
packets should be strongly packaged.
If any product which is delivered is not same as per order or in damaged condition then the same
will be replaced by us without any charge. (In condition of damaged product it is your
responsibility to contact us immediately.
CREDIT for returns
Your credit card will be refunded once the item is inspected.
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